Live Radio app

Support

Need a hand with Live Radio? Email support@brucetrademedia.com and tell us what you were doing, what happened, and which phone and iOS or Android version you are on. We reply within two business days.

Signing in

The App uses Sign in with Apple. If sign-in fails, check that your device is signed in to an Apple Account under Settings and that the date and time are set automatically, then try again.

Playback

Live channels need an internet connection. If the picture stalls, switch to audio only from the player; audio uses far less data. Sound keeps playing when you lock the screen, and you can control it from the lock screen or Control Center.

AirPlay and Chromecast

Tap the AirPlay or Cast button in the player. Your phone and the TV or speaker must be on the same Wi-Fi, and the App needs the local-network permission it asks for the first time you try.

In the car and on your watch

Live Radio appears in CarPlay and Android Auto, and has an Apple Watch and Wear OS app. They control the player on your phone, so keep the phone nearby and signed in.

Downloads

Downloaded episodes play offline from the Library. They are removed 30 days after download unless you tap Keep. Clear them all from Account → Downloads.

Reminders

Show reminders arrive as notifications shortly before a show starts. Manage them from the show page, or turn notifications off for the App in your device settings.

Deleting your account

Go to Account → Delete account. This removes your sign-in and listening history from the device and deletes your account on our servers. If you would rather we do it, email us from the address you signed in with.